How can we help you?
Quality Improvement
Person Centered Systems: Assessment & Improvement
Supporting Transformative Change
- Building a quality culture and a person centered culture go hand in hand
- Many long term support agencies define quality through the lens of compliance and meeting minimum standards
- We support agencies interested in learning a comprehensive, agency-wide approach to delivering high quality services that exceed your customer's expectations
Supporting Transformative Change
Person Centered Systems: Assessment & Improvement
Supporting Transformative Change
- Transforming your agency requires both a a vision of the future and strategic, tactical changes in your day to day practice.
- We support agency's that value innovation as they continuously adapt to the chaning expectations of the world around us
- We can help you learn to use data from your workforce to identify areas of day to day change in
- Transforming your agency requires both a a vision of the future and strategic, tactical changes in your day to day practice.
- We support agency's that value innovation as they continuously adapt to the chaning expectations of the world around us
- We can help you learn to use data from your workforce to identify areas of day to day change in management practices, policies and communication methods to build a culture of respect, trust and partnership
Person Centered Systems: Assessment & Improvement
Person Centered Systems: Assessment & Improvement
Person Centered Systems: Assessment & Improvement
- Our agency has designed a system-wide assessment of person centered practice used by states across the country
- The assessment can be tailored to your agency's structure, your goals and your capacity for change
- The assessment can assist you in identifying areas of excellence and opportunities to improve, thus focusing your resources to effect meaningful change
Direct Support & Workforce Technical Assistance
Direct Support & Workforce Technical Assistance
Direct Support & Workforce Technical Assistance
- Longevity and engagement of a direct support workforce can be influenced through management practices
- Unlocking the keys to your agency's workforce begins with listening to your front line employees. We provide technical assistance and support for employee data collection
Person Centered Thinking and Planning
Direct Support & Workforce Technical Assistance
Direct Support & Workforce Technical Assistance
- At the very core of all we do is training and technical assistance for agencies to introduce person centered thinking and planning
- We support the development of person centered plan faciltiator and person centered thinking trainers, so that your agency has the internal capacity to continuously learn and expand person centered approaches to all that you do.
Risk Management Tools for Service Coordinators
Direct Support & Workforce Technical Assistance
Risk Management Tools for Service Coordinators
- Effective Person-Centered Planning includes discussions of real risks that exist in a person's life
- Discussions must include key questions to fully understand the likelihood of the risk, and the impact it could have for a person.
- Learn how to use tools and discussion guides to respectfully discuss risk while building trust among team members